The key to handling conflict is to make sure people understand it's okay to have an opposing view.

Eunice ParisiCarew
About This Quote

The key to handling conflict is to make sure people understand it's okay to have an opposing view. To learn how to manage conflict, people must be taught that it's not always necessary for them to agree with others. When people are taught this, they are more likely to be able to accept the opinions of others. Having different opinions can make a world of difference.

For example, if one person has an opinion about the art of good e-mail, but another person disagrees with that opinion, there is a chance that the first person will feel threatened. If the first person is willing to offer up any rebuttal, then that disagreement will become more of a friendly debate between two individuals who want to learn something new about e-mailing.

Source: Collaboration Begins With You: Be A Silo Buster

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More Quotes By Eunice ParisiCarew
  1. You won't benefit from diverse perspectives if you aren't open to utilizing differences.

  2. People need to feel safe to be who they are–to speak up when they have an idea, or to speak out when they feel something isn't right.

  3. When people feel trusted, they'll begin to understand they are contributors--and you'll get great ideas and happy people.

  4. The key to handling conflict is to make sure people understand it's okay to have an opposing view.

  5. The natural result of utilizing different perspectives is that people are more engaged because they feel their opinions are important.

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